Any order that falls outside of the borders of the USA are subject to customs scrutiny and holding.
Unfortunately, this is out of our area of control and influence. We do our absolute best to ensure that your order is shipped with the proper documentation to reduce any potential of this happening.
Your country's customs delays, charges or fees and/or order being held in custody are the responsibility of the end-user (you are the recipient). Before purchasing a specific product, ensure that you are aware of the ability of the product to arrive to you and what your domestic rules and regulations are.
Please note: any expedited parcels are still subject to customs processes. The estimate time of delivery does not include customs delays.