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1NESS Products Help Center

1NESS Products help center for important information regarding Chlorine Dioxide (CDS), Mullein, Soursop, DMSO and so much more. Your specialists for Chlorine Dioxide and Sodium Chlorite.

My order arrived damaged. What can be done?

My Order

My order arrived damaged. What can be done?

Last updated on 26 Sept, 2023

Sometimes accidents happen. If your order arrives damaged, please contact us within 7 days of receiving your order.

Email our Customer Support team with the following information:

  • A clear, digital photo of your damaged product and the shipping container it arrived in.

  • Your Order Number and Full Name.

  • A brief description of exactly what item(s) is damaged.

You will receive a follow-up response within 36 hours from one of our dedicated staff. We will work with you to resolve the situation immediately.

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